Booking information
Here you will find important information about your vacation in Mayrhofen. If you have any further questions, please do not hesitate to contact us by phone +43 5285 625 40 or by e-mail info@hotel-jaegerhof.at.
You can also have a look in our digital guest map - there you can find all the informations about the hotel & also the digital check in form.
General information
- Arrival: The rooms are generally available from 2 pm and are reserved until 6 pm. In case of late arrival we ask you to inform the hotel!
- Departure: We kindly ask you to vacate the rooms by 10 am on the day of departure. Our reception is open from 08:00. If you leave earlier, you can settle the bill by 7.30 pm on the day before.
- Wellness & Sauna: Open in winter from 4 pm - 8 pm (in summer on request)
- The use of the wifi is free of charge
- Free parking is available
- Dogs: Without food € 18, - per day incl. final cleaning
- Bathrobe available for a fee of € 15,- per stay
- We can guarantee certain room categories only for a stay of one week, so we ask for your understanding.
- Some stays require a room change (we will let you know before you're booking)
- Late check out (until 2 pm) - € 40 per room - subject to availability
- Please note that we no longer offer half board in the winter season 203/24. However, our a la carte restaurant is open.
Inclusive services
- Lovingly renovated rooms with top equipment
- Great location on the outskirts, cable cars within walking distance
- Finest cuisine in the à-la-carte restaurant Jägerhof
- Partner Nature Park Zillertal
- Free hiking program
- Ski & bike cellar with ski boot dryer
Booking & payment
- The normal prices are valid with a minimum stay of 5 days in winter and 3 days in summer.
- Room reservation: The final reservation of the rooms is made after the deposit has been paid. The conditions of the Austrian and international hotel regulations apply. To avoid further cancellation charges, we recommend you take out travel insurance.
- Local tax: The price for the local tax (€ 2,20 per person and day from 15 years) is not included in the price/package-price.
- Single room supplement: We charge € 15,- per day. Double room for single use, € 30,- per day will be charged in summer, and € 40,- in winter.
- Short stay supplement: per person/day € 10,00 in summer and € 14,- in winter
- Reduction for children: 0 - 3 years 70% | 4 - 6 years 50% | 7 - 12 years 25% | from 13 years 10% in 3rd and 4th bed
- Payment: We accept cash, Maestro, Visa and Mastercard. Please check with your house bank about the debit limit of their card.
- Our bank connection:
Raika Mayrhofen | Kontonummer: 58347 | Bankleitzahl: 36274 | IBAN: AT81 3627 4000 0005 8347 | BIC: RZTIAT 222 74 (so you can transfer your down payment from abroad). - Late check out (until 2pm) - € 40 per room - on request
Cancellation conditions
As of December 2022, the cancellation conditions according to the Austrian Hotel & Contract Conditions apply. Room cancellations are only valid in writing, to avoid further cancellation costs we recommend that you take out cancellation insurance.
- Up to 30 days before departure the reservation can be cancelled free of charge.
- 14-7 days before departure 70% of the arrangement price will be charged as cancellation fee.
- From 6 days before the agreed date of arrival, in case of no-show and early departure 90% of the arrangement price will be charged as cancellation fee.
If the room can be rented again, these days will not be counted.
No free cancellation exists:
- if the guest is classified as a risk patient and is therefore afraid of infection
- because of a quarantine imposed by the authorities as a precautionary measure upon return to the home country
- if the guest has booked a stay with valid 2G rule (vaccinated or recovered) and wants to cancel because not vaccinated.
Please note that due to the Corona pandemic, changes can be made at any time regarding the measures.
Place of jurisdiction Zell am Ziller.