Booking Terms

All prices are per person per day in the comfort room, with half board and sauna use with a minimum stay of 5 days in winter and 2 days in summer.

The rooms are generally available from 2 pm and are reserved until 6 pm. In case of late arrival we ask you to inform the hotel!

Room reservation:
The final reservation of the rooms is made after the deposit has been paid. The conditions of the Austrian and international hotel regulations apply. To avoid further cancellation charges, we recommend you take out travel insurance.

Our bank connection
Raika Mayrhofen
Kontonummer: 222 620
Bank code: 36274
IBAN: AT 35 3627 4000 0022 2620
BIC: RZTIAT 222 74 (so you can transfer your down payment from abroad).

We kindly ask you to vacate the rooms by 10 am on the day of departure. Our reception is open from 08:00. If you leave earlier, you can settle the bill by 21.00 on the day before.

We accept following credit cards: 

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Local tax:
The price for the local tax (€ 2,20 per person and day from 15 years) is not included in the price/package-price.

Single room supplement:
We charge € 12,00 per day. For single use, € 20,00 per day will be charged in summer, and € 40,00 in winter.

Without food € 10, - per day

Short stay supplement:
per person/day € 4,00 in summer (for one-night-stay) and € 10,00 per person/day in winter for short stays until 4 nights

Reduction for children:
0-3 years: 70%; 4-6 years: 50%; 7-12 years: 25%; From 13 years: 10% in 3rd and 4th bed

The use of the WLan is free of charge.

Free parking is available!

Bathrobe available for a fee of € 10,00!

Cancellation summer 2020 until 18th of October 2020:
Room cancellations are only valid in writing. 
Until 48 hours before arrival cancellation is free of charge, 2 days before arrival we charge 30 %.

Cancellation winter 2020/2021:
In the event of cancellation, the booked hotel arrangement will be charged 90% within 7 days or less before arrival, 70% within 1 month to 8 days before arrival and 40% within 3 months to 1 month before arrival. Place of jurisdiction is Zell am Ziller.
In the event of cancellation, the deposit will be retained in any case. In the event of early departure or late cancellation, we will charge the cancellation fee in accordance with the provisions of the Austrian hotel regulations.

We recommend a cancellation insurance