Booking Terms

All prices are per person per day in the comfort room, with half board and sauna use with a minimum stay of 7 days.

Arrival:
The rooms are generally available from 2 pm and are reserved until 6 pm. In case of late arrival we ask you to inform the hotel!

Room reservation:
The final reservation of the rooms is made after the deposit has been paid. The conditions of the Austrian and international hotel regulations apply. To avoid further cancellation charges, we recommend you take out travel insurance. For cancellations, the booked hotel arrangement will be charged with 70% within 7 days or less before arrival, with 70% within 1 month to 8 days before arrival and 40% within 3 months until 1 month before arrival. Court of justice Zell am Ziller.

Our bank connection
Raika Mayrhofen
Kontonummer: 222 620
Bank code: 36274
IBAN: AT 35 3627 4000 0022 2620
BIC: RZTIAT 222 74 (so you can transfer your down payment from abroad).

Departure:
We kindly ask you to vacate the rooms by 10 am on the day of departure. Our reception is open from 08:00. If you leave earlier, you can settle the bill by 21.00 on the day before.

We accept following credit cards: 

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Local tax:
The price for the local tax (€ 1,50 per person and day from 15 years) is not included in the price.

Reservation:
In the event of a reservation (accommodation contract), the Austrian hotel booking terms  are deemed to be agreed upon!

Single room supplement:
We charge € 12, - per day. For single use, € 20, - will be charged

Dogs:
Without food € 10, - per day

Short stay supplement:
per day € 4, -

Reduction for children:
0-3 years: 70%; 4-6 years: 50%; 7-12 years: 25%; From 13 years: 10% in 3rd and 4th bed

The use of the WLan is free of charge.

Free parking is available!

Bathrobe available for a fee!

Cancellation: 
Room cancellations are only valid in writing. The conditions of the Austrian and international hotel regulations apply. To avoid further cancellation charges, we recommend you take out travel insurance. If canceled up to 14 days before date of arrival, 50% of the total price of the reservation will be charged. Changes made up to 7 days prior to arrival date will be charged at 70 % Of the total price of the reservation will be charged.In the event of a cancellation the deposit will be withheld in any case. In case of early departure or late cancellation, we charge the cancellation fee according to the provisions of the Austrian hotel regulations.

We recommend a cancellation insurance

Inquiry